Western Promises

SHIPPING POLICY

Given the nature of pre-order campaigns, shipping can and most likely will take longer than you would prefer – we expect to have your order shipping within two weeks of the campaign wrapping.

We will do our best to communicate with you along our journey!

REFUND POLICY

All Products Are Made-To-Order

Meaning, once the pre-order campaign is wrapped your order is submitted and created for you – size, color, etc – there are no extras, there are no exchanges.

Sometimes we get lucky and can arrange a swap, sometimes campaigns print a few for friends & family, so not saying it’s not possible – but unfortunately if the shoes doesn’t fit, there likely isn’t another shoe to go dancing in..

We’re happy to share product specs & details if you’re unsure before placing your order. 

Aside from pre-orders, please read the following disclaimer;

We will not accept exchanges or cancelled orders on items that contribute sales to a charitable cause, any items that have been worn/washed, face masks, opened vinyl, or items that have been marked as free/promo or final.